Click a call for full detail.
| Time | Caller | Outcome | Total | Ticket | Notes |
|---|---|---|---|---|---|
| 9/9/26, 9:49 AM | wholesale | sale | $8.98 | D090926 H074819 | Wholesale caller Mair Ahmed authenticated with PIN 3270. Recalled an open cart containing one Ecogard oil filter (X195), confirmed stock and pricing, and proceeded to checkout. Caller chose delivery. Order ticket B92AV was created successfully for $8.98. Caller had no further needs and the call ended. |
| 9/9/26, 9:43 AM | wholesale(transferred) | transferred | — | — | Wholesale customer Mair Ahmed called in and authenticated with PIN 3270. They had an open cart with an Ecogard oil filter (X195) for their 2001 Ford F-150. They confirmed they wanted to pick up the saved order and chose delivery at checkout. The create_sales_ticket call failed with a 422 validation error on the items payload format. The call was transferred to a parts specialist to complete the order. |
| 9/9/26, 9:39 AM | wholesale | no sale | — | — | Wholesale caller Mary from Mair Ahmed needed an oil filter for her 2001 Ford F-150. Found and added one Ecogard Standard oil filter to her cart. She declined a sell-up suggestion and said she would call back, then hung up. No ticket was created. |
| 9/9/26, 9:35 AM | wholesale | sale | $8.98 | D090926 H073436 | Wholesale caller Mair Ahmed (Mayor) picked up an open cart containing an Ecogard oil filter (X195) for a 2001 Ford F-150. Reconfirmed live stock and pricing, then placed a will-call order. Ticket NUGAZ was created successfully. Caller needed no further assistance. |
| 9/9/26, 9:14 AM | wholesale | no sale | — | — | Wholesale caller Mair Ahmed authenticated with PIN 3270. They had an open cart with an Ecogard part for a 2001 Ford F-150. They confirmed they wanted to pick it back up. I re-checked stock and found the Ecogard air filter in stock at $19.58. The call ended before the caller could confirm adding it to the cart or checking out. |
| 9/9/26, 8:34 AM | wholesale | no sale | — | — | Wholesale caller Mair Ahmed authenticated with PIN 3270. They had an open cart for an Ecogard part, which was out of stock upon re-check. Caller declined alternative air filter options and indicated they needed nothing further, ending the call. |
| 9/9/26, 8:16 AM | wholesale | no sale | — | — | Wholesale caller John from Mair Ahmed needed an oil filter for a 2001 Ford F-150. Found and quoted an Ecogard Standard oil filter, added one to the cart, then offered a sell-up. Caller declined and said he would call back after checking with his customer. No ticket was created. |
| 9/9/26, 7:51 AM | wholesale | sale | $8.98 | D090926 H055041 | Wholesale caller Mair Ahmed picked up an open cart containing an Ecogard oil filter for a 2001 Ford F-150. Reconfirmed stock and pricing, then placed a will-call order. Ticket BCAEL created successfully. Caller had no further needs. |
| 9/9/26, 7:46 AM | wholesale | abandoned | — | — | The caller was identified as wholesale customer Mair Ahmed via caller ID. The assistant greeted the caller three times asking for their first name, but received no response after each attempt. The call ended without any engagement from the caller. |
| 9/9/26, 7:44 AM | wholesale | no sale | — | — | Wholesale caller Sameer from Mair Ahmed needed an oil filter for his 2001 Ford F-150. I presented three in-stock options and he chose the cheapest, an Ecogard Standard X195 for $8.98. He confirmed quantity one, I added it to cart, and he declined a sell-up suggestion. When asked if he wanted to add another part or check out, he said he would call back instead. I confirmed his cart was saved and ended the call. |