Click a call for full detail.
| Time | Caller | Outcome | Total | Ticket | Notes |
|---|---|---|---|---|---|
| 9/4/26, 10:47 AM | retail | abandoned | — | — | The caller requested an oil filter for a 2001 Ford F-150 with a 4.2L V6. The assistant asked whether the part was for the saved vehicle, but the call ended before the caller could answer. No parts lookup, cart action, or ticket was completed. |
| 9/4/26, 10:46 AM | retail | no sale | — | — | The caller requested an oil filter for a 2001 Ford F-150 4.2L V6. The vehicle was resolved and parts were found, but the caller declined to hear the options and ended the call before any selection or order was made. |
| 9/4/26, 10:43 AM | retail | sale | $5.98 | D090426 H084259 | Retail caller asked for part number CR43TS, which was initially misheard as CR43PS. After correction, the part was found out of stock at the local branch but available at another location. Caller accepted cross-branch ordering for one ACDelco conventional spark plug at $5.98. Order ticket ULQ4B was successfully created for will-call pickup. |
| 9/4/26, 10:33 AM | retail | no sale | — | — | The caller asked to check stock on two part numbers, CR43ES and XB25. Neither part number was found in the system. The caller did not provide a vehicle or part category to search by, and the call ended before any further assistance could be given. |
| 9/4/26, 10:30 AM | wholesale | no sale | — | — | Wholesale caller Niantic Ct declined an open cart offer, then confirmed their saved 1990 Ford Mustang 5.0L V8. They ordered one set of ECOGARD Premium Brake Pads for $24.50, chose will-call pickup, and received ticket number AB9YT. No further assistance needed. |
| 9/4/26, 10:30 AM | retail | sale | $16.99 | D090426 H082927 | Retail caller asked about part number 51516, specifically the Dorman version which was obsolete and out of stock. They accepted the available WIX oil filter with the same part number instead. Added one unit to cart and placed a will-call order. Ticket number 3HMMT was generated successfully. |
| 9/3/26, 3:46 PM | wholesale | sale | $5.98 | D090326 H134604 | Wholesale caller Mair Ahmed (Mayor) needed a spark plug for a 1990 Ford Mustang 5.0L V8. The part was out of stock locally but available at another branch (TESTDTAI2). Caller accepted the cross-branch offer for one ACDelco CR43TS spark plug at $5.98. Order was placed successfully with ticket number SUQWK for will-call pickup after transfer from the other branch. Caller needed no further assistance. |
| 9/3/26, 2:36 PM | retail | sale | $5.98 | D090326 H123552 | Retail caller needed a spark plug for a 1990 Ford Mustang 5.0L V8. The part was out of stock locally but available at another branch. Caller accepted cross-branch ordering for one ACDelco CR43TS spark plug at $5.98. Order ticket TRVSQ was created successfully for will-call pickup. |
| 9/3/26, 12:28 PM | wholesale | sale | $105.97 | D090326 H102722 | Peter from Jim's Auto Repair called and declined a recalled cart. He needed a WIX oil filter for his 2021 Chevrolet Equinox, which I found after confirming it was not AWD. He also accepted a sell-up funnel and added a 5-quart motor oil. The order was placed for delivery with ticket JF6SD totaling $105.97. |
| 9/3/26, 12:02 PM | wholesale | sale | $39.97 | D090326 H100152 | Wholesale caller Tom from Jim's Auto Repair confirmed his recalled 2021 Chevrolet Equinox and ordered one Ecogard Synthetic oil filter and one 5-gallon drain pan with spout for delivery. Order ticket NNKS3 was successfully created. |